Embracing Complexity: Why Good Design Does Not Always Mean Simple


In design circles, we often hear the mantra: “simplify, simplify, simplify.” From Dieter Rams’ famous ten principles to Apple’s minimalist aesthetic, the equation seems clear—good design equals simple design. But is this always true? What if our obsession with simplicity is causing us to overlook the profound value of well-structured complexity?

The Simplicity Paradox

Consider a violin. From a distance, it appears elegant and simple—a curved wooden body, four strings, a bow. Yet this apparent simplicity masks extraordinary complexity: the precise arching of the top plate, the strategic placement of the bass bar, the subtle variations in wood thickness that give each instrument its unique voice. A “simpler” violin would just be worse.

This is what I call the Simplicity Paradox: the appearance of simplicity often requires immense underlying complexity, and conversely, stripping away that complexity in pursuit of minimalism can destroy the very essence of what makes something valuable.

When Complexity Is Essential

There are domains where complexity isn’t a design flaw—it’s a feature:

1. Rich Information Spaces

A weather radar display for pilots appears overwhelmingly complex to untrained eyes, with multiple overlays of information, colors, and symbols. But every element serves a purpose. Simplifying it would mean removing potentially life-saving information. The design challenge isn’t to make it simpler—it’s to make the complexity navigable and meaningful.

2. Expert Tools

Professional software like Blender, Ableton Live, or AutoCAD seem impenetrably complex to beginners. Yet their users wouldn’t want them simplified. The complexity represents capability. The solution isn’t reduction—it’s better progressive disclosure and thoughtful organization.

3. Cultural Artifacts

Consider a Persian rug or Gothic cathedral. Their beauty lies partly in their intricate complexity—the interweaving patterns, the recursive details, the layers of meaning. Simplifying them would be vandalism, not improvement.

Designing for Complexity

So how do we design with complexity rather than against it?

Make Complexity Discoverable

Good design allows users to engage with complexity at their own pace. Think of a well-designed textbook that uses margin notes, highlighted key concepts, and progressive depth—the complexity is there, but you’re guided through it.

Provide Multiple Views

Different users need different levels of detail. A well-designed system offers multiple “zoom levels”—from the bird’s-eye overview to the granular detail. Think of how Google Maps seamlessly transitions between showing continents and showing individual buildings.

Create Meaningful Patterns

When complexity follows consistent patterns, it becomes comprehensible. The periodic table doesn’t hide chemistry’s complexity—it organizes it into a memorable structure. The complexity remains, but it gains coherence.

Respect Expertise

Sometimes the “users” are experts who have invested years in mastering a domain. Design that patronizes them with oversimplification shows disrespect for their expertise. The goal should be to support mastery, not to infantilize.

The Ethical Dimension

There’s an ethical consideration here too. When we oversimplify interfaces to complex systems—be it social media algorithms, financial instruments, or privacy settings—we may be making things “user-friendly” while actually obscuring important realities that users should understand.

The Facebook News Feed appears simple: just scroll and click “like.” But this simplicity hides algorithmic complexity that shapes political discourse and mental health. Would a more complex interface that revealed these mechanisms be better for society? Perhaps some complexity should be visible as a form of informed consent.

Finding Balance

I’m not advocating for gratuitous complexity or confusing interfaces. Bad complexity—the kind that serves no purpose or results from poor planning—should absolutely be eliminated. But we need to distinguish between:

  • Accidental complexity: the result of poor design that should be removed
  • Essential complexity: inherent to the problem domain that must be managed, not eliminated

The goal of design isn’t always to reduce complexity. Sometimes it’s to organize complexity, to reveal structure within complexity, or to make complexity navigable. As designers, we should ask not just “how can we make this simpler?” but “what is the right level of complexity for this context?”

Conclusion

Good design is about finding the appropriate relationship between a system’s internal complexity and its external interface. Sometimes that means radical simplification. But sometimes it means embracing and organizing complexity in ways that respect both the richness of the domain and the intelligence of the user.

As Antoine de Saint-Exupéry wrote: “Perfection is achieved, not when there is nothing more to add, but when there is nothing left to take away.” But he also created The Little Prince, a deceptively simple story whose apparent simplicity masks profound philosophical depth.

Perhaps the real principle isn’t “simplify” but rather: Be as simple as possible, but no simpler—and recognize that “possible” varies greatly depending on context, audience, and purpose.